Job Description
My client is a major Australian Life Insurer who are currently experiencing significant growth. They have a genuine care for their staff and their families which is why they invest a huge amount into the employee experience.
The Role
As an Administration Assistant your duties will include but not be limited to:
- Ancillary claims processing – ensuring that all claims are assessed in
accordance to the rules and time frames - Ensuring Clearance Certificates are processed accurately
- Complete Eligibility Checks for Hospitals
- Demonstrate a high level of competence and proficiency in the use of core systems (HAMBS)
- Answer all inbound telephone and e-mail inquiries and service all waiting members efficiently and effectively, ensuring excellent levels of service at all times
- Data Entry
- Salary: $66,000 equivalent package - Approximately $30/hour + Superannuation
- Location: Melbourne South Yarra Location
- Hours: Monday - Friday 8.30am - 5.00pm
- Temporary: 8 months assignment
- Our client has beautiful offices in South Yarra
- You will be joining a supportive and friendly team
- Reputable brand with excellent support
To be successful in this role you will have:
- Private Health Insurance background is essential
- 2-3 years’ experience in service delivery call centre, customer service, or member service focused environment
- Full working rights in Australia
- HAMBS experience (desirable)
- Great attitude to their work & high work ethic
- Exceptional communication skills
- Intermediate Microsoft office skills
- The ability to work autonomously and as part of the team
Please send your resume to Anya by clicking the 'Apply Now' button.
