Claim Disputes Specialist - Death Claims

Claim Disputes Specialist - Death Claims

Job Title: Claim Disputes Specialist - Death Claims
Contract Type: Temporary
Location: Sydney
Salary: $35-$45/hour + Superannuation
Reference: 3136818
Contact Name: Anya
Contact Email:
Job Published: June 15, 2020 12:02

Job Description

About the Client
Our client is an Australian public offer industry superannuation fund and has a large industry member base. They pride themselves on their member-focused approach and continue to be one of the most reputable funds on the market. They are seeking a Claims or Dispute Specialist in the Death Claims Team to assist with their growth and maintain their reputation. 

The Role:
As a Claims Dispute Specialist within the Death Claims Team your duties will include but not be limited to: 
  • Review the death claims case files
  • Prepare reasons letter for decisions, in line with approved templates
  • Review and approvals of the reasons letter
  • Empathetic handling of any complainant interaction (written & telephonic)
  • Administrative support for any further external review carried out
  • Salary: $30-$45/hour + Superannuation (Depending on experience) 
  • Location: Sydney CBD but working from home initially 
  • Contract: This is a temporary/contract role for a minimum of 3 months with the potential to extend
Ideal Candidate 
To be successful in this role you will have: 
  • Experience working with death claims or claims disputes experience within life insurance or superannuation 
  • Basic knowledge of Australian regulatory requirements for complaint resolution
  • Experience in handling complaints highly desirable
  • RG146 or other superannuation certification preferred
  • Strong communication and interpersonal skills
How to apply 
Please send your resume to Anya by clicking the 'Apply Now' button. For a confidential discussion please contact Anya on 0419 283 314.