Claims Technical Specialist

Claims Technical Specialist

Job Title: Claims Technical Specialist
Contract Type: Permanent
Location: Sydney
Salary: $85,000 - $95,000 + super
Start Date: Immediately
Reference: 3116497
Contact Name: Helen Monaghan
Contact Email:
Job Published: April 07, 2020 17:45

Job Description

The Company

My client is one of Australia's leading Worker's Compensation Scheme agents who are currently in the midst of a huge growth phase. With this, the opportunity has arisen for an experienced Technical Specialist or Senior Case Manager to join their company and help drive best practice amongst a team of Case Managers. 

The Role
  • Be a key technical resource to a team of Case Managers around case assessment, legislation and compliance matters
  • Work alongside Case Managers to best strategize claim assessments and compensation payments, while ensuring KPI targets are achieved within performance framework
  • Up-skilling and cross training of Case Managers
  • Drive success through ongoing claims reviews and provide regular feedback to ensure a high level of customer service 
What's in it for you?

Having a strong investment in their staffs well-being, my client is heavily focused in fostering a healthy work environment with wellness programs and health and fitness classes on offer. They also have a huge focus on the ongoing professional development of their staff with a Training and Development Team who provide regular training and coaching across a variety of areas, allowing for internal promotion opportunities.

About You

  • Experience working within Workers Compensation as a Senior Case Manager with a strong understanding of NSW Worker's Compensation legislation 
  • Proven experience in a training/mentoring capacity
  • Strong technical abilities in case management
  • Excellent customer service and rapport building skills
  • Exceptional time management and organisation skills
How to Apply
For immediate consideration, click APPLY NOW! For a confidential discussion to find out more about the role, please call Helen on 0419 672 420.