Client Services Officer

Posted 13 September 2024
Salary34/hour + Superannuation
Location New South Wales, Sydney
Job type Temporary
DisciplineOffice Support
Reference3826827

Job description

The Company
Our client are a major manufacturing company that represents worldwide is seeking an experienced Client Service Officer on a temporary to permanent basis to work with a high-volume sales team.

The Role
As an Client Services Officer, your duties will include but not be limited to:
  • Building and nurturing existing relations with B2B clients
  • High level customer service across calls and email
  • Actively pursuing upsell opportunities
  • Monitoring inventory 
  • Handling product recalls, refunds, warranty issues
  • Arranging Logistics/ Courier Eta's
  • Accurately updating multiple systems ( JDE, Salesforce)
  • Location: Macquarie Park, Sydney - Parking Onsite
  • Salary: $34/hour + Superannuation
  • Hours: Monday to Friday - 8.30am till 5pm
  • Temp to Perm opportunity 
You
As a successful Client Services Officer, you will offer:
  • Previous experience in a busy B2B Customer Service role 
  • Ideally looking for someone with applicance, warranty or retail expereicne
  • Excellent attention to detail
  • Exceptional communication skills, both verbal & written 
  • Basic to Intermediate Word, Excel, PowerPoint & typing skills 
How to Apply
Please send your resume to Carla by clicking the 'Apply Now' button.