Job description
- Opportunity to work in a flexible hybrid structure and employee benefits.
- Work in an environment that promotes support, training and positive culture.
- Provide customer service via phone and online in a team setting.
Our client is an Australian-born entrepreneurial organization who are world leaders in instant boiling water and provides products & service to more than 70 countries globally!
We are currently assisting them in the recruitment of Customer Service Representatives for their close-knit team. Start immediately and train from home and have the flexibility to work in a hybrid structure after training. They have a great support network available, and focus on providing the highest customer service experience for their clients.
The Role
As a Customer Service Representative, your duties will include but not be limited to:
- Managing inbound calls regarding product inquiries
- Following up with various departments and technicians to ensure accurate information is uploaded
- Ensuring all databases updated accordingly
- Processing invoices
- Data entry
- Location: Condell Park
- Hours: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week)
As a successful Customer Service Representative, you will offer:
- Previous experience in a call centre environment
- Experience working in the manufacturing industry ideal
- High attention to detail
- Excellent verbal and written communication skills
- A positive, confident approach to problem-solving
We are actively interviewing for this role, so please don't hesitate in applying. Please send your resume to Gayara by clicking the 'Apply Now' button.
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