The Company
Our client is a global brand and a household name!  They are a well-established organization and are coming into their busiest period. They are actively seeking Warranty and Customer Service Specialists to assist in administration, order processing and customer service-based roles. 

The Role
As a Customer Service Officer your duties will include but not be limited to:

• Handling inbound calls and emails relating to parts, warranty, and technical issues  
• Monitor and manage the progress of shipped orders
• Processing invoices and returns 
• Accurate and timely order processing  
• Processing information into the database 
• Data entry 
• Handling logistics and coordinating returns 
• Hours: Monday - Friday 9.00am - 5.00pm 
• Salary: $60,000 + Superannuation 
• Location: Chullora 

Contract 
Due to the growth of the company, this opportunity is a Temp to Perm opportunity.

You
To be successful in the role, you will have: 

• At least 2-3 years' experience in B2B customer service
• Data entry and administration experience 
• Advanced skills and proven experience in a variety of computer software programs 
• Experience in manufacturing or logistics ideal 
• Excellent customer service experience 
• High volumes of orders and processing 
• Proven teamwork experience and team support 
• Excellent verbal and written communication skills 
• Genuine , caring approach to good customer service

How to Apply

Please send your resume to Carla by clicking the 'Apply Now' button. For a confidential discussion please contact Anya on 0438 718 107