The Company
Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Customer Service Representative to join their organisation in their brand new office in North Sydney.

The good stuff!

• Opportunity to take the next step in your customer service career - gain experience in the insurance industry
• Be the face of a global organization 
• Permanent full time position
• Brand new modern offices close to public transport 
• Work from home flexibility
• Supportive and welcoming team with loads of incentives 
• The company promotes progression and growth opportunities 

The Role
As a Customer Service Representative, your duties will include but not be limited to: 

• Inbound customer service duties in relation to insurance policies 
• Interacting with customers over the phone and emails
• Adhering to the companies policies and procedures in regards to providing assistant to customers 
• Answering questions in regards to policies, claims, accounts etc.
• Dealing with general inquiries, requests & complaints 
• Dealing with the company's top tier client base
• Administration duties as required 

You
To be successful in this role you will have: 

• Previous customer service  experience within a professional call centre environment
• Previous experience in insurance or financial services is preferred however not essential!
• A professional approach to customers and work ethic
• Excellent communication skills and phone manner
• A motivated and goal-focused work ethic! 

How to Apply                                        
Please send your resume to Caroline at Kennedy Reid by clicking the 'APPLY NOW' button. If you have any specific questions about the role please contact Caroline at caroline@kennedyreid.com.au