Customer Service Representative

Posted 28 September 2021
Salary$26-30/hour + Superannuation
Job type Temporary
DisciplineBusiness Support

Job description

The Company

As the fastest growing automotive brand in Australia, our client is a global leader in design, safety and quality in the automotive industry. Their trusted brand has assembled innovative yet affordable products and continues to contribute to the Australian market. Located in Macquarie Park, they offer beautiful, modern offices.

What's In It For You
  • Beautiful offices with a cafe and gym onsite 
  • Working from home flexibility 
  • Working for an international and well-recognized brand
  • Varied role with no two days the same 
  • Hours: Monday - Friday 8:30 AM - 5:00 PM 
  • Macquarie Park location. Next door to the train station with buses out front 
  • A supportive and close-knit team 
The Role

As an Inbound Customer Service Representative, your duties will include but not be limited to: 
  • Taking inbound calls regarding general inquiries 
  • Managing complaints appropriately 
  • Updating databases 
  • Providing excellent customer service 
  • Case management for more complex inquiries 
  • Handling inquiries relating to warranty, servicing, repairs etc 
As a successful Inbound Customer Service Representative, you will offer:         
  • Previous Customer Service experience ideally in a call center environment 
  • Full Australian Working rights 
  • An interest in the automotive industry is great but not necessary 
  • Excellent customer service skills 
  • Strong communication skills 

We are actively interviewing for this role, so, please don't hesitate to click the "Apply Now" button to be considered. For a confidential chat, contact Anya on 0419 283 314.