Job description
The Company Our client are pioneers for health and wellness services in the workplace and have been the market leaders for over 30 years within the Asia Pacific region. They are seeking a Customer Service Officer to join their team! They have fantastic offices located conveniently close to public transport & offer a supportive working environment in which you can progress and develop. Newly refurbished offices with plenty of amenities.
What's in it for you?
As a Customer Service Representative your duties will include but not be limited to:
You could be working any of the following shifts ranging from 20 to 40 hours per week:
As a Customer Service Representative you will have:
Simply click 'Apply Now' to send your resume. Alternatively, contact Anya at Kennedy Reid on 0419 283 314 for a confidential conversation.
What's in it for you?
- This is a rare opportunity to join an established, empathetic and energetic customer service team.
- Build upon your strong customer service skills and expose you to providing support, advice and solutions to a range of customers' physical, social, mental and financial enquiries and issues.
- You will get in-depth training and support and they encourage long-term, internal progression.
- Pick your shifts! Work between 20 and 40 hours per week, depending on your lifestyle
- Earn anywhere from $55,000 - $75,000 + Superannuation depending on the shifts you work
As a Customer Service Representative your duties will include but not be limited to:
- Managing inbound customer enquiries
- Booking appointments for customers
- Monitoring and managing an email inbox
- Keeping detailed notes on customer conversations and enquiries
- Following up with customer enquiries and bookings
- Talking with customers in need and making a difference in their life.
You could be working any of the following shifts ranging from 20 to 40 hours per week:
- Monday to Thursday from 9pm to 7am
- Friday to Sunday from 9pm to 7am
- Saturday and Sunday from 7am to 5pm
- Wednesday to Sunday from 5pm to 9pm
As a Customer Service Representative you will have:
- Previous experience in a call centre or customer facing role
- Exceptional communication skills
- An empathetic, resilient and positive approach to customer service
- Excellent attention to detail and data entry skills
- Calm and approachable demeanour
- Adaptable and able to perform whilst under pressure
Simply click 'Apply Now' to send your resume. Alternatively, contact Anya at Kennedy Reid on 0419 283 314 for a confidential conversation.
