Customer Service Representative

Posted 08 November 2021
Location New South Wales, Sydney Eastern
Job type Contract
DisciplineAdmin Assistant

Job description

The Company

Our client is an Australian owned, well established Commercial building and Insurance company that have an immediate requirement for a Customer Service Representative to join their Claims Administration team.

The Role
As a Customer Service Representative, your duties will include but not be limited to:
  • Take inbound calls to capture critical information and to resolve queries. 
  • Booking claims
  • Coordinating with internal staff and external stakeholders 
  • Answering queries via email and telephone
  • Maintain and update the databases 
  • Duration: 6 months
  • Salary: $55,000 - 60,000 plus super dependent on experience
  • Location: Matraville
The Benefits 
  • Opportunity for someone to take a step into the insurance industry with a well recognized organisation 
  • Work from home options (2 days a week from home) 
  • Onsite parking 
  • 6 month contract with the opportunity to extend
  • State of the art technology and excellent facilities 
  • Ongoing training and support provided 
  • Fantastic work culture and easy going environment

The Ideal Candidate 
As a successful Customer Service Representative, you will offer:
  • Previous experience in a customer service role
  • Previous experience in an Insurance industry is desirable but not necessary 
  • Administration experience 
  • Excellent Verbal and written communication skills 
  • A positive and outgoing attitude focused on customer satisfaction.
How to Apply
Please send your resume by clicking the 'Apply Now' button. For a confidential discussion please contact Caroline.