Customer Service Representative

Posted 09 July 2021
Salary$28 - $30/hour + superannuation
LocationNew South Wales
Job type Contract
DisciplineBusiness Support Recruitment
Reference3229848 GW

Job description

  • Work with a supportive team that provides training and guidance
  • Gain experience working with top clients on a one on one basis
  • Varied role including customer service, administration and quoting

The Client
Our client is a household brand operating Australia wide. You would be reporting directly to the Customer Service Manager, and will be responsible for assisting our top commercial customers and our external sales team with their trade inquiries, and processing of their orders. This will include entering and managing orders whilst maintain a high standard of service that consistently exceeds expectations in our commercial space.

The Role
As a customer service representative, your duties include but not be limited to: 
  • Provide internal support for our external sales team
  • Processing order and quotes in our order management system
  • Facilitate and process commercial customer orders in an efficient and timely manner
  • Communicate progress and resolutions of customer issues to customers & stakeholders
  • Location: Castle Hill 
  • Hours: Monday to Friday 9:00am to 5:30pm 
  • Duration: Temp Ongoing
As a customer service representative, you will offer: 
  • Previous experience in the Trade or Building industry would be desired
  • Previous experience in supporting sales teams through internal sales support function
  • Friendly, outgoing and customer-centric approach to the customer service operation
  • Excellent time management skills with the ability to manage deadlines
How to Apply
We are currently actively interviewing for the role and if you are interested, please click "apply now" for immediate consideration. Alternatively, please contact Carla on 0438 718 107 for a confidential chat.