Customer Service Representative

Posted 12 January 2022
Location Victoria, Melbourne Victoria
Job type Contract
DisciplineOffice Support

Job description

The Company

An Industry leader in Life Insurance who has a well known and recognised house-hold brand. They have strong financial backing with a continuous track record of company expansion, which gives their employees endless opportunity and flexibility. They genuinely care for their staff by encouraging and supporting their professional development with excellent training and induction programs as well as promoting internally. They have established an exceptional work culture within the business and have continuously promoted and facilitated a healthy work/life balance.

The Role
  • Taking inbound calls regarding general inquiries 
  • Managing complaints appropriately 
  • Updating databases 
  • Providing excellent customer service 
  • Case management for more complex inquiries
What's In It For You
  • Beautiful offices in a central location 
  • Working from home flexibility 
  • Working for an international and well-recognized brand
  • Varied role with no two days the same 
  • Hours: Monday - Friday 8:30 AM - 5:00 PM 
  • A supportive and close-knit team 
  • Opportunity to grow your experience and progress your career 

About You
  • Previous Customer Service experience 
  • Focus on customer service
  • Exceptional time management and organisation skills
  • Proactive approach 
  • Team based focus
  • Genuine interest with a career in the Life Insurance field

How to Apply
For immediate consideration, click APPLY NOW! For any questions please contact