Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Parramatta & Western Suburbs
Salary: $60,000 - $65,000 + Superannuation
Reference: 2831699
Contact Name: Chloe
Contact Email:
Job Published: November 26, 2018 17:15

Job Description

What's in it for you?
This is a great opportunity to join a strong, close-knit team who's mission is to provide exceptional customer service, exceeding customer expectations and embrace and drive positive change.
  • Full training provided on systems and products
  • Career progression available and long-term growth
  • Parking available on-site for staff
  • Become a key member of a hard-working, supportive team
The Company
Our client is an established importer and distributor within the construction and building industry. The business holds a high standard to their level of customer service and are seeking an experienced Customer Service Representative to join their team in the Western Suburbs.

The Role
As a Customer Service Representative, your duties will include but not be limited to:
  • Answering inbound calls regarding product orders & quotes
  • Providing exceptional over the phone customer service
  • Up-selling & cross-selling to customers
  • Outbound calls to existing customers
  • Data entry of sales and orders
  • Customer complaint resolution
  • Location: Arndell Park - Blacktown area
  • Salary: $60,000-$65,000 + Superannuation 
  • Hours: Monday to Friday, 7am-4pm OR 8am-5pm
To become a successful member of this team, you must have: 
  • Experience in safety and road signage products within the construction industry is desirable
  • Minimum of 2 years as a Customer Service Representative
  • A valid drivers' license
  • An ability to understand the products and procedures of the business
  • Excellent communication skills
  • Driven to meet and exceed targets and customer expectations
  • Immaculate presentation
How to Apply                                        
For immediate consideration, click 'Apply Now'. Alternatively, Contact Chloe on 0477 770 210 for more information.