Customer Service Representative

Posted 11 January 2022
Salary$27-$29/hour + superannuation
Location Sydney
Job type Temporary
DisciplineBusiness Support

Job description

  • Mascot location - parking available on site and close to public transport.
  • Gain experience working in the Health and Medical industry.
  • Work with a large and developed biotechnology company.

Our Client
Our client is a successful and rapidly growing Biotechnology company manufacturing multiplex PCR assay kits for hospitals and private pathology laboratories. Their mission is to provide cost effective molecular pathology tests to improve the health outcomes of global patients. They currently have a vacancy for a Customer Service Representative in their Sydney team. 

The Role
As a successful customer service representative, your duties will include but not be limited to:
  • Record keeping and communications 
  • Provide exceptional customer service phone and online communications 
  • Educate customers regarding product and product availability
  • Adhere to and work towards targets
  • Hours: Monday to Friday between 8:00am to 5:00pm (8 hour shifts)
  • Location: Mascot 
As a successful customer service representative, you will offer: 
  • Previous experience working in a call centre environment 
  • Background knowledge in bio technology or medical instruments 
  • Excellent communication skills 
  • Experience using Netsuite preferred but not necessary 
We are currently actively recruiting for this role so, if you are interested, please don't hesitate to click on the "Apply Now" button. Alternatively, for a confidential chat, please contact Gayara on 0429 103 614 to discuss further.