Lead Case Consultant - Life Insurance

Lead Case Consultant - Life Insurance

Job Title: Lead Case Consultant - Life Insurance
Contract Type: Permanent
Location: Sydney
Salary: $110,000 - $115,000 + super
Reference: 2682073
Contact Name: Laura McCarthy
Contact Email:
Job Published: January 17, 2020 15:37

Job Description

The Company:
  • Autonomous working environment 
  • Strong financial backing with future growth plans 
  • A focus on fostering career development via succession plans and internal promotion 

The Position:

As a Lead Case Consultant in the Group Claims team, you can expect to be performing the following tasks:
  • Managing and assessing a small portfolio of Group IP & TPD claims;
  • Identifying training needs of the team across both TPD and IP products;
  • Implementing training and coaching to the team of Assessor's;
  • Conducting claim reviews;
  • Reference point for technical or escalated claims;
  • Signing off on large-sum claim decisions;
  • General claims management tasks such as liaison with doctors, rehabilitation providers, legal professionals and advisers, and initiating claims investigations.

About You:

You must be able to demonstrate the following skills and experience:
  • 3 years experience assessing both Income Protection [IP] and Total and Permanent Disability [TPD] claims within Life Insurance;
  • Experience managing group claims is preferred, however, candidates with strong retail experience may still be considered;
  • A flair for training and coaching;
  • Strong technical capacity across both IP and TPD product lines.

How to Apply:

If you feel you meet the above criteria for this role, please submit your resume via the 'Apply Now' link below. Alternatively, for a confidential discussion regarding the position, or any other positions, call Laura McCarthy on 0437 744 509.