Operations Coordinator

Posted 15 July 2022
Location Victoria
Job type Permanent

Job description

The Company

Our client is a global insurer with operations in 54 countries and territories with a stellar reputation in the market. They are seeking a professional Operations Coordinator to join their successful organisation to support the Australia and New Zealand policy landscape. The role is based in Melbourne and offers 2 days WFH each week. If you enjoy supporting efficient workflows and process improvement, plus have great data and reporting skills, this role is for you.

The Benefits
  • Work for a leading employer in the insurance industry
  • Progression and development opportunities 
  • Central Melbourne location with 2 days a week work from home 
  • Dynamic team culture with a supportive and friendly environment 
  • Great opportunity for someone with prior insurance policy experience to take the next step in their career
The Role 
  • Working with internal and external stakeholders in the commercial operations space
  • Managing the relationship and interactions between the organisation and it's offshore support team
  • Acting as the point of contact between offshore teams and internal operations and underwriting teams 
  • Reviewing and analysing outputs and providing suggestions for improvement
  • Providing oversight to policy administration and investigating discrepancies 
  • Acting as a subject matter expert, providing advice and helping to resolve escalated issues
  • Providing suggestions on ways to streamline and improve process 
About You: 
The ideal candidate for this position will have the following: 
  • Prior insurance experience and exposure to insurance policies is preferred 
  • Strong analytical and reporting abilities
  • Advanced Excel and PowerPoint skills 
  • An ability to interact and build rapport with internal and external stakeholders 
  • An ability to multi-task and prioritise 
  • Strong problem solving and communication skills 
  • A drive to improve and streamline processes and apply learnings from analytics 
How to Apply
Please send your resume to Caroline by clicking the 'Apply Now' button, alternatively send questions to caroline@kennedyreid.com.au