Senior Customer Service Representative

Posted 15 February 2021
Salary$75,000 + Superannuation
Location Sydney Western
Job type Permanent
DisciplineBusiness Support
Reference2551169-GW

Job description

The Company
Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. They are looking for an experienced Customer Experience Specialist for this senior position to join them on a permanent basis. 


All the best bits
  • Flexibility to work from home 
  • Rotating roster from Monday to Sunday 8am - 8pm 
  • Shift penalties available
  • Leading automotive brand with no two days the same 
  • Annual bonus to be paid on top of your salary 
  • Supportive team culture with loads of progression 
  • Parking available onsite in Greystanes
  • Permanent opportunity 

The Role 

As a Senior Customer Service Representative, your duties will include but not be limited to:
  • Answer inbound calls/make outbound calls in a consistent and professional manner.
  • Conduct lead generation and sales calls, building a client base
  • Arranging vehicle inspection appointments liaising with related Stakeholders
  • Build and maintain client relationships for ongoing, future sale opportunities.
  • Hours: Monday to Sunday, 8am - 8pm 
  • Duration: Permanent opportunity 
  • Location: Greystanes, NSW, 2145

You

As a successful Customer Experience Specialist, you will offer:
  • 3+ Years in customer service experience, ideally in a senior role 
  • Flexible availability 
  • Strong influencing skills 
  • Ability to work independently 
  • High attention to detail 
  • Excellent verbal and written communication skills 

How to Apply        
                                
Please send your resume to Emma at Kennedy Reid by clicking the 'APPLY NOW' button. If you have any specific questions about the role please contact Emma on 0477 770 210.