Repair Coordinator

Posted 16 June 2022
Location Canberra
Job type Permanent
DisciplineBusiness Support

Job description

The Company

Our client is a leader in the Insurance repair and remediation space. They are seeking a Repair Coordinator for a full-time permanent position. Be apart of a vibrant growing team and build your skills in the repair and insurance industry. 

The Role 
    • Manage the progress of the repair working being completed on property claims (from a desk)
    • Communicate with Policyholders, Insurance Clients, and our Trade Repair Partners;
    • Review contractor and trade quote submission 
    • Ensure quotes and outputs are in line with service level agreements
    • Liaise with client, claimant and trades in order to give progress updates
    • Have an Aptitude to solve problems and be competent with decision making;
    • Coordinate rectification of the property in the shortest time frame possible by utilising and further developing your skills across project management, problem solving and relationship building coupled with exceptional customer service skills
About You:
    • Experience in customer service, insurance or construction
    • Experience managing property claims OR experience supervising repair and remediation work in construction preferable
    • Excellent customer service and problem solving skills
    • Efficient time management skills
    • Ability to work autonomously as a strong team member
    • Strong Ability to build rapport with clients
    • Competent using a computer (e.g. Microsoft Word, Excel & Outlook)
Key Benefits
  • Career progression with great exposure to the construction and insurance industry 
  • Work from home flexibility following probation period
  • Join a business who are on a growth trajectory 
  • Be apart of a work hard play hard culture 
  • Annual remuneration reviews offered 
How to Apply 
For immediate consideration, click the "Apply for this job" button, or alternatively for any questions email