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SaaS Support - IT Helpdesk

SaaS Support - IT Helpdesk

Job Title: SaaS Support - IT Helpdesk
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $50,000 - $60,000 + superannuation
Reference: 2961754saas
Contact Name: Chloe
Contact Email: chloe@kennedyreid.com.au
Job Published: July 11, 2019 11:16

Job Description

The Company
Join a leading global provider of mobile workforce solutions for businesses. This global company offer software solutions to optimise the efficiency and performance of mobile workforce's. They offer a fantastic working environment with a supportive culture and a team-oriented workplace. 

The Role
As Help Desk Support, your duties will include but not be limited to:
  • Dealing with software and hardware issues with various clients 
  • Responding to inbound calls and emails 
  • Successfully achieving & exceeding set KPIs and targets
  • Location: Pyrmont location
  • Hours: Monday to Friday, 8.00am-6.00pm (rotating 8-hour shift) 
  • Salary: $50,000 - $60,000 + Superannuation  
You
In order to be successful in this role, you must have the following: 
  • Help Desk/Troubleshooting experience is essential
  • Salesforce experience
  • Great problem solving + note-taking ability
  • A proven ability to hit KPIs and targets
  • Excellent communication skills
  • An ability to work within a team environment
How to Apply
We are actively interviewing for this role, so please don't hesitate in applying. For immediate consideration, click 'Apply Now'. Alternatively, contact Chloe on 0477 770 210 for more information.