Team Leader Customer Services

Team Leader Customer Services

Job Title: Team Leader Customer Services
Contract Type: Contract
Location: Sydney
Salary: $710,000 - $80,000 + Superannuation
Reference: 3174370MD
Job Published: October 06, 2020 14:32

Job Description

The Company
Our client is a growing Life Insurance company located in the CBD. They value and promote a great work culture and are currently looking for an experienced Team Leader to join their team on a 12-14 month maternity leave contract. 

The Role 
As a Team Leader for the client services, your duties will include but not be limited to: 
  • Ensure clients and customers are looked after in a timely manner and managed efficiently as per the companies policies and procedures
  • Handle all escalations from various channels
  • Identify and prove processes 
  • Manage a team of 7 people
  • Salary: $70,000 - $80,000 + Superannuation dependent on experience
  • Location: Sydney CBD
  • Hours:  Monday - Friday, 9:00am - 5:30pm               
As a successful Team Leader, you will offer: 
  • Prior experience as a Team Leader or Management role.
  • Excellent verbal and written communication skills.
  • Strong computer literacy skills in Microsoft Excel, Word & Outlook essential).
  • Proven time management skills and ability to multi-task.
  • Understanding of Life Insurance products desirable.
  • Ability to adhere to industry best practices and compliance.
How to Apply
We are actively recruiting for this role so please don't hesitate to apply by clicking "Apply Now". Alternatively, for a confidential chat, contact Majella on 0477 770 210.