Key Responsibilities:
- Support brokers and account managers with workers' compensation policy renewals, documentation preparation, and client communications.
- Support basic injury management coordination, including scheduling medical case conferences and claim reviews.
- Maintain accurate client records and assist in preparing reports for clients and insurers.
- Contribute to return-to-work planning and liaise with insurers, rehabilitation providers, and clients to ensure smooth claim handling.
- Attend training sessions to build knowledge of workers' compensation legislation and broking practices.
- Uphold a client-first approach and contribute to a collaborative team culture.
Essential:
- Experience with workers compensation
- Strong communication and organisational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
- Timely and accurate completion of broking and administrative tasks.
- Positive feedback from clients and internal stakeholders.
- Demonstrated learning and development in workers' compensation broking.
- Competitive salary and benefits, including bonus leave.
- Career development opportunities within a global insurance broking environment.
- A supportive and award-winning workplace culture focused on professional growth and excellence.
