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Account Manager - Insurance Broking

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Permanent

Melbourne
Insurance

Denise Buckley

denise@kennedyreid.com.au

0436028724

11-Aug-2026

We are partnering with a growing brokerage who are seeking an experienced and client-focused Account Manager. Working within a collaborative and high-performing team, you will manage a diverse portfolio of commercial clients across a broad range of industries, delivering tailored insurance solutions and exceptional service.
  
This is an excellent opportunity for a motivated insurance professional who enjoys building strong client relationships, identifying risk management opportunities, and contributing to the ongoing growth and retention of a successful portfolio.
  
Key Responsibilities:
  • Manage a portfolio of commercial clients across various industry sectors.
  • Provide professional advice on general insurance products and risk solutions.
  • Coordinate renewals, endorsements, policy placements, and day-to-day servicing activities.
  • Develop and maintain strong relationships with clients, insurers, and key stakeholders.
  • Prepare insurance program reviews, submissions, and renewal strategies.
  • Identify opportunities for portfolio growth through cross-selling and referral generation.
  • Assist clients with policy interpretation, claims advocacy, and risk management discussions.
  • Ensure compliance with regulatory requirements and internal procedures.
  • Collaborate with broking, claims, and support teams to deliver outstanding customer outcomes.
  
About You:
  • Tier 1 qualified with minimum 5 years broking experience
  • Exposure to construction, transport, manufacturing or other commercial sectors will be highly regarded.
  • Sound understanding of commercial insurance products.
  • Client-focused with a commercial mindset and a passion for delivering exceptional service and long-term client outcomes.
  • Strong organisational and time management skills.
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