About the Opportunity We’re currently partnering with a well-established client in the financial services sector who regularly requires temporary Call Centre Agents for campaign-based work.
⚠️ Important:
- These are short-term TEMP assignments only (not ongoing full-time roles)
- Each campaign runs for a set period (typically 1–2 weeks)
- You must be available to commit to the full duration of each campaign you accept
Monday 4th May – Friday 8th May (5 days)
There will be ongoing campaigns available for reliable candidates.
What You’ll Be Doing
- Making outbound calls to shareholders (non-sales)
- Providing information and answering queries
- Collecting feedback and updating details
- Coordinating the re-mailing of documents
- Following scripts and processes to ensure accuracy and compliance
- Delivering a high level of customer service
- ✅ Flexible, campaign-based work
- ✅ Ongoing short-term opportunities throughout the year
- ✅ Great way to build experience in financial services
- ✅ Full training and ongoing support provided
- ✅ Ideal for those between roles or seeking flexible work
- Previous call centre or customer service experience
- Strong verbal and written communication skills
- Confident and professional phone manner
- Ability to follow processes and work towards KPIs
- Reliable and punctual — full attendance is essential
- Available to commit to the full campaign dates (no exceptions)
- Basic Microsoft Office and computer skills (Word, Outlook, Teams)
- Strong focus on quality and customer experience
- Professional, business casual presentation
