One of the fastest growing automotive brands in Australia, our client is a global leader in design, safety and quality in the automotive industry. Their trusted brand has assembled innovative yet affordable products and continues to contribute to the Australian market.
What's In It For You
- Beautiful offices with a cafe and gym onsite
- Working from home flexibility 1 day per week
- Working for an international and well-recognized brand
- Varied role with no two days the same
- Hours: Monday - Thursday Rotating shifts - 8:30AM - 5:00PM or 9:30AM - 6:00PM and Friday 8:30AM - 4PM
- Macquarie Park location. Next door to the train station with buses out front
- A supportive and collaborative fun team
As an Inbound Customer Service Representative, your duties will include but not be limited to:
- Taking inbound calls regarding general inquiries
- Managing complaints appropriately
- Updating databases
- Providing excellent customer service
- Case management for more complex inquiries
- Handling inquiries relating to warranty, servicing, repairs etc
As a successful Inbound Customer Service Representative, you will offer:
- Previous Customer Service experience ideally in a call center environment
- Full Australian Working rights
- An interest in the automotive industry is great but not necessary
- Excellent customer service skills
- Strong communication skills
We are actively interviewing for this role, so, please don't hesitate to click the "Apply Now" button to be considered. For a confidential chat, contact Danielle on 0429 103 614.
