You don’t need automotive knowledge – what’s important is your strong communication skills, proven customer service background and commitment to delivering excellent outcomes.
Candidates from call centres, retail or other customer-facing roles are encouraged to apply.
Key responsibilities:
- Manage customer enquiries and complaints from start to resolution
- Proactively engage with customers throughout the vehicle ownership lifecycle (inbound & outbound)
- Deliver fast, professional service across phone, email, and online channels
- Achieve service KPIs while ensuring a positive customer experience
- Collaborate with internal teams to resolve issues and ensure customer satisfaction
- Hours: Monday to Friday, 8:30am–5:00pm
- Pay: $35.15ph + super
- Type: Temp ongoing – with the opportunity to go permanent
- Location: Norwest, 2153 (hybrid/WFH available after probation)
- Extras: Employee Advantage Program (vehicle discounts, family benefits, lifestyle perks), team events, recognition programs, and ongoing training
Apply Now Send your resume to Dani at Kennedy Reid by clicking APPLY NOW . For questions, please contact danielle@kennedyreid.com.au
