Join a growing Emergency Assistance and Large Loss Travel Claims team as a Senior Claims Officer. You’ll manage complex travel insurance claims end‑to‑end, assess coverage in line with GICOP, support escalations, and mentor junior team members. Paid out‑of‑hours emergency approval roster included.
The Benefits:
- Work for a well-regarded organisation managing a diverse portfolio of travel insurance claims
- Progression and development opportunities
- Sydney CBD location with work from home flexibility (3 days in office per week)
- Dynamic team culture with a supportive and friendly environment
- Great opportunity for someone to develop in the travel space and liaise with a range of clients.
- 90k + super pending experience + bonuses
- Managing and processing own portfolio of major loss travel claims from end to end
- Assisting Claims team in providing best possible customer service
- Complaints resolution handling
- Registering claims information and answering policy queries.
- Annual remuneration reviews.
- 3+ years travel claims experience is essential
- Emergency assistance experience is ideal but not a must
- Excellent communication skills
- Strong work ethic and ability to learn quickly.
How to Apply Please send your resume to Kate at Kennedy Reid by clicking the APPLY NOW button.
For a confidential discussion or if you have any questions about the role, contact Kate on 0427 357 338 or email kate@kennedyreid.com.au .
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
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