Our client are seeking a Claims Specialist to join a high-performing team responsible for assessing and managing complex claims across life and health related portfolios.
The Opportunity
As a Claims Specialist, you will play a key role in the assessment, management and resolution of Life & Health claims, ensuring timely and accurate outcomes while balancing commercial considerations and client service excellence.
You will work closely with both internal and external stakeholders, providing technical expertise and contributing to continuous improvement initiatives across the claims function.
Key Responsibilities
- Assess and manage Life & Health claims in accordance with policy and contractual provisions
- Review medical, financial and occupational information to support claim decisions
- Liaise with insurers, claimants, medical professionals and advisers to obtain relevant information
- Provide technical claims guidance and recommendations on complex cases
- Maintain accurate records and ensure compliance with regulatory and governance requirements
- Contribute to process improvement and operational excellence initiatives
- Build and maintain strong relationships with key stakeholders both internally and externally
About You
- Minimum 5 years experience within Life Insurance claims
- Strong analytical and decision-making skills
- Ability to interpret policy wording and assess complex claims scenarios
- Excellent communication and stakeholder management skills
- A collaborative approach with the ability to work effectively in a team environment
- Relevant industry qualifications will be highly regarded
What's on Offer
- Opportunity to join a globally recognised organisation with a strong reputation in the insurance market
- Hybrid and flexible working arrangements
- Supportive and collaborative culture
- Ongoing learning and professional development opportunities
- Exposure to complex and diverse claims portfolios
- Competitive remuneration and benefits package
For immediate consideration, please submit your resume via the " Apply Now
" link below. Alternatively for a confidential discussion please contact Denise Buckley on 0436028724 or denise@kennedyreid.com.au for a confidential discussion about this opportunity.
