The Opportunity
Kennedy Reid is partnering with one of Australia's leading financial institutions to recruit friendly and customer-focused Retail Banking Customer Service Representatives
to join their Hurstville branch
.
This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service and developing new skills within the financial services industry.
Whether you have experience in retail, hospitality, sales, customer service or banking, we would love to hear from you!
What's on Offer?
- $36.81 per hour + superannuation
- Full-time casual employment opportunity
- Convenient Hurstville branch location
- Comprehensive training and onboarding provided
- Opportunity to gain valuable experience with a leading Australian bank
- Supportive and professional team environment
- Develop transferable skills in banking, customer service and cash handling
- Excellent opportunity to kickstart or further develop your banking career
The Role
As a Retail Banking Customer Service Representative, you will be the friendly face of the branch, assisting customers with their everyday banking needs and ensuring they receive a positive and professional experience.
Your responsibilities will include:
- Providing friendly, efficient and professional face-to-face customer service.
- Assisting customers with everyday banking transactions, including deposits, withdrawals and payments.
- Handling cash and processing transactions accurately.
- Responding to customer enquiries and assisting with general account information.
- Helping customers navigate online banking, mobile banking and self-service options.
- Identifying customer needs and referring enquiries to relevant banking specialists.
- Maintaining accurate records and following banking procedures and security requirements.
- Supporting the wider branch team with daily operational activities.
About You
We are looking for enthusiastic, reliable and personable individuals who genuinely enjoy helping people.
To be successful, you will have:
- Previous customer service experience within retail, hospitality, banking, sales or a similar customer-facing environment.
- Excellent communication skills and the ability to build rapport with customers.
- A friendly, professional and approachable personality.
- Strong attention to detail and confidence handling transactions.
- A willingness to learn new systems, processes and banking procedures.
- A reliable, positive attitude and strong team ethic.
- Availability to work full-time casual hours.
- The ability to commute reliably to Hurstville, NSW.
No previous banking experience? No problem!
We welcome applications from candidates with strong transferable customer service skills who are keen to establish a career within the banking industry.
- Location: Hurstville, NSW
- Pay Rate: $36.81 per hour + superannuation
- Employment Type: Full-time casual
- Commencement: ASAP, subject to onboarding requirements
- Training: Provided
- Experience: Previous banking experience advantageous but not essential
Apply Now!
If you're passionate about delivering excellent customer service and would love the opportunity to gain experience with a leading Australian bank, we encourage you to apply!
Applications are being reviewed immediately
, so don't miss out on this fantastic opportunity to take the next step in your career.
