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Claims Manager - Insurance Broking

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Date Published:

Permanent

Sydney
Insurance

Kate Carroll

kate@kennedyreid.com.au

0427357338

05-Nov-2026

The Company
My client is seeking an experienced claims professional to lead their claims function and play a key role within their leadership team.
This is an excellent opportunity for a highly proficient claims professional who enjoys achieving outstanding outcomes for clients while contributing to business strategy and growth.
Reporting directly to the Directors, you will oversee a small team consisting of an experienced Sydney-based claims professional and dedicated offshore support. This is a hands-on leadership role that combines technical claims management with team leadership and strategic input.

Key Responsibilities

  • Manage complex general insurance claims from lodgement through to settlement
  • Advocate for clients and drive optimal claims outcomes
  • Lead, mentor and support team members
  • Build strong relationships with clients, insurers and service providers
  • Conduct quality assurance reviews and oversee workflows
  • Participate in management meetings and contribute to business growth initiatives

About You

  • Strong experience managing general insurance claims
  • Brokerage experience preferred, however candidates who come an insurer background will also be considered
  • Technical expertise across a range of general insurance products
  • Proven ability to manage stakeholders and influence outcomes
  • Strong leadership capability and a collaborative approach
  • Driven, proactive and committed to delivering exceptional client service

What's on Offer?

  • Offering salary between $130,000 - $150,000 inclusive of Super
  • Hybrid working arrangements - 2 days WFH
  • Leadership position with direct access to the Directors
  • Opportunity to influence strategy and business decisions
  • Supportive team culture with strong internal and offshore resources

Please send your resume to Kate at Kennedy Reid by clicking the ' APPLY NOW ' button. If you have any specific questions about the role please contact Kate on 0427 357 338 or email Kate@kennedyreid.com.au

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.

#SCR-kate-carroll

APPLY NOW

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