- Handling applications, ensuring data is accurate
- Assisting with progressing insurance cases
- Scheduling meetings, diary management and triaging calls
- Marketing support
- Handling any general inquires via phone and email
- Apply claims policies and procedures
- Provide excellent customer service to clients
- Liaise and manage various stakeholders
- Extensive General Insurance Claims experience from insurer or brokerage
- Technical Claims background eg. Liability, Litigation or law background
- An all rounder that isn't afraid to assist the team
- Ability to work independently and across different timezones
- Strong communication & relationship‑management skills
- $100k - 130k + Super
- Career progression: management pathway or move into broking down the line
- Collaborative, growth‑focused culture
- Can be fully remote role - 3 days per week
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
