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How to cancel a job interview

Every day I work with candidates that go through the hiring process. I take time to understand their work needs and motivations, then I match them with the right client. We take time to work on interview tips, briefs and preparations. As the “Candidate’s Agent” we want to make sure that candidates are happy with the process, role and the company. When I speak to them there are no hesitations or issues to be raised. To my surprise, at the time of the interview, I received a phone call from my client advising that the candidate didn’t turn up to their interview. 

As a recruiter, we understand that things do not often go as planned - sometimes life gets in the way, and you may find yourself unable to make it to the interview. Remember that transparency is key. When this happens, it's important to communicate with the interviewer as soon as possible. Not turning up without communicating can be detrimental to your reputation and could affect future job opportunities. A good practice is to call or email at least 24 hours before the scheduled time so that the company can look into alternate arrangements if needed.

If you have to miss a job interview due to a genuine reason, don’t be discouraged. Companies understand that sometimes things come up and usually appreciate the transparency. Having second thoughts and not being sure if that is the right role for you, are valid reasons. If this is the case, take time to consider whether you even want to change jobs in the first place. We are talking about your career and future, and we want you to be on the right path. 

Not turning up to interviews can have a negative impact on your profile. While simply not replying can feel as the easiest way out, you might be burning bridges. Quite often, those same candidates that didn’t turn up to their interviews and stop replying, apply for a job a couple of months later. The last thing you want to do is jeopardise future job opportunities.


How to cancel an interview?

If you are nervous about canceling an interview, don’t be. Recruiters appreciate honesty. Keep it simple, say that you won't be attending and explain your reason:

  • I’m feeling ill

  • I got another job offer

  • I am not sure about this role, and I don’t want to waste anyone's time

If you are canceling 24 hours in advance it is ok to send an email. However, if you are canceling on the same day a call or a text is preferred, as your email might not be seen in time.

By taking these steps, you can make sure that you preserve your interview's reputation so that when it's time for your next job opportunity, you can approach it with confidence. Remember, transparency is key.

If you are looking for a job within Business Support or just looking for an update on the market, feel free to contact Emma for a discussion.

Emma Clarke
Recruitment Consultant | Permanent Solutions & Business Support

Phone: +61 477 770 210
E-mail: Emmac@kennedyreid.com.au