Complaints Officer

Posted 07 July 2021
Salary$30-$35/hour + Superannuation
LocationSydney, New South Wales
Job type Temporary

Job description

The Company
Our client is a global insurance provider with a stellar reputation in the market. They are seeking a professional Claims Assessor to join their organization in the Sydney North Sydney location. 

The Role
My client is currently seeking to employ a Remediation Officer within Claims in their Sydney CBD office to manage a portfolio. 

Your main responsibilities will include:
  • Managing a portfolio previous claims 
  • Conduct timely investigations
  • Coomuniating with stakeholders to gain understanding of the claim
  • Providing support and advice to policyholders
  • Providing exceptional customer service 
  • Ad hoc administration as required 
All the good stuff
  • Excellent team culture
  • Flexible working arrangements with great work-life balance
  • If insurance is your true passion, this is your chance to shine
  • Opportunities to progress within the company to build your career
  • A temporary role for at least 6 months - potential to extend 
  • Competitive salary of up to $30-$35/hour + Superannuation 
Ideal Candidate
To be successful in this role, you will have: 
  • Insurance claims experience or experience working with claims in a call center environment 
  • Some sort of disputes, complaints of remediation experience desirable 
  • Complex customer service experience 
  • An eye for detail 
  • Exceptional communication skills, both verbal & written 
  • A true team player who is adaptable when speaking with different stakeholders.
How to Apply
Please send your resume to Anya by clicking the 'Apply Now' button. For a confidential discussion please contact Anya on 0419 283 314.