Customer Care Officer

Posted 09 November 2022
Location Sydney Western
Job type Permanent
DisciplineBusiness Support
Reference3526344

Job description

The Company
Our client is a global brand and a household name!  They are a well-established organization and are coming into their busiest period. They are actively seeking Customer Service professionals to assist in an administration and customer service based role. 

What's in it for you?
  • Work with a global business that holds a leading sector of the market share. 
  • A competitive salary package with a yearly bonus structure included. 
  • Opportunities to progress in a large corporation. 
  • find a long term home with a strong business model. 
  • Flexible options once training and probation is completed. 

The Role

As a Customer Service Officer your duties will include but not be limited to:
  • Handling inbound calls and emails 
  • Processing orders from end to end 
  • High volume of invoicing
  • Customer service via phone and email 
  • Data entry 
  • Handling logistics and coordinating deliveries 
  • Hours: Monday - Friday, 38 hour week, 8am-4pm or 9am-5pm
  • Location: Regents Park

You
To be successful in the role, you will have: 
  • At least 2-3 years' experience in customer service
  • Order processing and data entry experience in addition is preferred
  • Full working rights in Australia 
  • Advanced skills and proven experience in a variety of computer software programs 
  • Experience in manufacturing or logistics ideal 
  • Excellent customer service experience 
  • High volumes of orders and processing 
  • Proven teamwork experience and team support 
  • Excellent verbal and written communication skills