Customer Service

Posted 09 July 2021
Salary$70,000 + Superannuation
LocationNew South Wales
Job type Permanent
DisciplineBusiness Support Recruitment
Reference3266964new

Job description

The Company
Our client is an established distributor within the construction and building industry and has just been certified as a Great Place To Work. The business holds a high standard to their level of customer service and are seeking a bubbly outgoing team player who has experience as a Customer Service Representative Or Sales Representative to join their team in the Western Suburbs.
 

The Role
  • Delivering WOW service to make life easier for construction contractors
  • Answering 65+ customer calls a day (inbound & outbound)
  • Upsell and cross sell on orders
  • Multi-tasking by processing orders whilst on the phone at the same time
  • Servicing key our accounts to ensure repeated business & grow GP$ from accounts
  • Location: Arndell Park - Parking onsite 
  • Salary: $70,000 + Superannuation 
  • Hours: Monday to Friday, 7:30am - 4:00/4:30pm or 8:30am - 5:00/5:30pm (flexible) office based
  
Benefits and perks  
  • Great company culture & high employee engagement
  • Young & vibrant team
  • Career advancement, personal training & development programs
  • Dynamic and supportive Management & Team
  • Work within a small team
  
You:
  • 2-3 years experience in Customer Service and/or Sales – inbound & outbound calls
  • Comfortable cross-selling, up-selling and generating leads
  • Previous experience in the civil construction industry supply industry is highly regarded but not required
  • Ability to handle high volumes and a fast paced environment
  • Intermediate level Microsoft Office Suite
  • An ability to understand the products and procedures of the business
  • Excellent communication skills and a professional phone manner
  • Great attitude is fundamental 


How to Apply                                        
For immediate consideration, click 'Apply Now'. Alternatively, Contact Emma on 0477 7710 210 for more information.