The Company
A reputable retail company are seeking a professional & experienced Customer Service Officer for their head office in the Sydney. They offer a fantastic working environment with a supportive and friendly culture. 

The Role
As a Customer Service Officer, your duties will include but not be limited to:

• Providing a high level of customer service across all brands
• Inbound calls
• Attend to customer inquiries
• Complaint handling
• Reviewing online orders
• Live online customer chats
• Refund and stock enquiries 
• Location: Waterloo - a short walk from the station
• Salary: $60,000-$65,000 + Superannuation 
• Hours: Monday to Friday, 9am - 5pm (2 days WFH)
• Contract: Permanent, full-time

Benefits

• Regular sample sales
• Up to 50%-70% discount 
• Funky, modern offices
• Fresh fruit weekly
• Work drinks every 3rd Friday
• Ample opportunity to progress 

You

In order to be successful for the role, you must have the following:

• Previous Customer Service experience (can be in retail setting)
• Experience in an office environment REQUIRED
• Zendesk/AP21 experience is preferred 
• Experience using web chat/live chat highly advantageous
• In-store retail or e-Commerce experience 
• Excellent communication skills, both verbal and written
• Reliable and passionate about fashion!

How to Apply
For immediate consideration, click 'Apply Now'.