Customer Service Officer

Posted 14 June 2022
Salary$28 - $30/hour + superannuation
Location New South Wales, Sydney South
Job type Temporary
DisciplineBusiness Support

Job description

  • Opportunity to work in a flexible hybrid structure and employee benefits
  • Work in an environment that promotes support, training and positive culture.
  • Provide customer service via phone and online in a team setting. 
The Company
Our client is an Australian-born entrepreneurial organization who are world leaders in instant boiling water and provides products & service to more than 70 countries globally!

We are currently assisting them in the recruitment of Customer Service Representatives for their close-knit team. Start immediately and train from home and have the flexibility to work in a hybrid structure after training. They have a great support network available, and focus on providing the highest customer service experience for their clients.

The Role
As a Customer Service Representative, your duties will include but not be limited to:
  • Managing inbound calls regarding product inquiries 
  • Following up with various departments and technicians to ensure accurate information is uploaded
  • Ensuring all databases updated accordingly
  • Processing invoices 
  • Data entry 
  • Location: Work from home.  
  • Hours: Monday to Friday - 8:30am to 5:00pm 
As a successful Customer Service Representative, you will offer: 
  • Previous experience in a call centre environment 
  • Ability to work from home and have stable internet connection and laptop
  • High attention to detail
  • Excellent verbal and written communication skills
  • A positive, confident approach to problem-solving
How to Apply
We are actively interviewing for this role, so please don't hesitate in applying. Please send your resume to Gayara by clicking the 'Apply Now' button.