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Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Parramatta & Western Suburbs
Industry:
Salary: $51,000-$55,000
Reference: 2669977A
Contact Name: Chloe
Contact Email: chloe@kennedyreid.com.au
Job Published: August 13, 2018 10:31

Job Description

The Company
Our client is an Australian-born entrepreneurial organisation that provides products & service to more than 70 countries globally!
We are currently assisting them in the recruitment of a phone-based Customer Service Representative for their close-knit team in their conveniently located Condell Park office.

What’s in it for you?
  • A great opportunity to join a successful, close-knit team within a reputable multi-national company.
  • A supportive work environment with in-depth training surrounding their products and systems used.
  • An exciting environment that will help you to further develop your strong Customer Service skills.
  • Long-term growth and development within the company is actively encouraged.
The Role
As a Customer Service Representative, your duties will include:
  • Managing inbound calls from customers in relation to product enquiries, orders & complaints 
  • Following up with various departments and technicians to ensure the best service possible! 
  • Ensuring that all orders are entered accurately into the system
  • Location: Condell Park 
  • Salary: $51,000 - $55,000 + superannuation 
  • Hours: Monday to Friday - Between 7:30am-6:00pm (rotating roster)
You
To be successful as a Customer Service Representative, you will have:
  • 1-2 years' experience in an inbound, call-centre based customer service role
  • Excellent attention to detail
  • A passion for providing quality customer service
  • A positive, confident approach problem-solving
  • Professional verbal and written communication skills
How to Apply
Please send your resume to Chloe by clicking the 'Apply Now' button. For a confidential discussion please contact Chloe on 0477 770 210.