Customer Service Representative

Posted 01 August 2022
Salary$30 - $32/hour + Superannuation
Location New South Wales, New South Wales Other
Job type Temporary
DisciplineBusiness Support
ReferenceGWILA

Job description

  • Great management team who is supportive and looking to collaborate.
  • Excellent culture that understand work life balance and friendly environment.
  • Flexibility to work from home once training is completed.

The Company 
Our client is a growing Life Insurance company located in the CBD. They value and promote a great work culture and is currently expanding therefore, they are looking for an experienced Customer Service Officer to join their team on a 6-month contract basis. This role is ideal for a candidate who holds a working holiday visa or looking for short-term stable work opportunities. 

The Role 
As a Customer Service Officer, your duties will include but not be limited to: 
  • Conducting Welcome Calls for new and existing policy holders
  • Dealing with customer queries and issues on the inbound line
  • Educating policy holders regarding their policy and insurance 
  • Liaising with internal and external stakeholders 
  • Ad hoc administration duties
  • Location: Sydney CBD (WFH 3 days a week after training)
  • Hours:  Monday - Friday, 9:00am - 5:30pm OR 9:30am to 6:00pm    
You
As a successful Customer Service Officer, you will offer: 
  • Knowledge in Life Insurance 
  • Ability to work with a script
  • Experience in managing welcome calls 
  • Previous experience in Policy Administration 
  • Excellent attention to detail
How to Apply
We are actively recruiting for this role so please don't hesitate to apply by clicking "Apply Now". Alternatively, for a confidential chat, contact Gayara on 0429 103 614.