Job description
- Immediate start - you must be available immediately and WHVs welcome to apply
- Brisbane CBD location - full time work in the office
- Temporary assignment for 3 months - potential to extend or go permanent
Our client is an established organization in the travel insurance industry. They have been providing travel insurance services to Australians for over 25 years on both a national and international scale. They are currently seeking a Customer Service Representative to join their team on a temp to permanent basis.
The Contract
The assignment will commence immediately for approximately 3 months with a potential to go permanent. We are looking for a reliable, customer-focused individual who can assist customers in need.
The Role
As a Customer Service Representative/Administrator, your duties will include but not be limited to:
- Answering inbound calls from travelers in crisis
- Providing adequate customer service
- Processing paperwork and updating databases
- Responding to emails and other forms of communication
- Ad-hoc administration as required
- Location: Brisbane CBD
- Hours: Monday to Friday between 7:00am and 7:00pm (37.5 hour week)
In order to be considered for this role, you must have the following:
- Previous experience in a call center/customer service or administration role is ideal
- A passion for customer & client services
- Excellent communication skills and phone manner
- Immediate availability
Please send your resume to Anya by clicking the 'Apply Now' button. For a confidential discussion please contact Anya on 0419 283 314.
