Customer Service Representative

Posted 07 November 2023
Salary$60,000 + superannuation
Location New South Wales, Sydney Western
Job type Permanent
DisciplineBusiness Support
Reference3716726

Job description

The Company
Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. They are looking for a customer service representative to join their team.


The Role 
You will be working in a team supporting the aftersales teams, providing optimal customer service in a proactive and informative manner in support of business objectives. As a Customer Service Representative your duties will include but not be limited to:
  • Handling inbound customer enquiries
  • Ringing customers to remind them they have a service booked in
  • Responsible for ensuring the delivery of outstanding customer service to all customers (internal and external)
  • Hours: Monday to Friday rotating roster 7.30am – 5.30pm
  • Location: Parramatta/Rydalmere 
  • Salary: $60,000 + Superannuation

You
As a successful Customer Service Representative, you will offer:
  • Experience within a call center/contact center is preferred
  • Reliable & strong work ethic - someone who is excited to work!
  • High attention to detail 
  • Ability to work in a repetitive environment
  • Excellent verbal and written communication skills 

Benefits
  • WFH 1-2 days after probation
  • Employee discounts - Perkbox and Vehicle Purchases
  • Wellbeing Bonus
  • Birthday leave
  • Study Support
  • Excellent working conditions and supportive work environment
  • Secure career - permanent full-time position

How to Apply                                        
Please send your resume by clicking the 'APPLY NOW' button.