Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Sydney Western
Reference: 3109132kc
Contact Name: Kate
Contact Email:
Job Published: March 11, 2020 14:46

Job Description

The Company
Our client is an established distributor within the construction and building industry. The business holds a high standard to their level of customer service and are seeking an experienced Customer Service Representative to join their team in the Western Suburbs.

The Role
As a Customer Service Representative, your duties will include but not be limited to:
  • Answering inbound calls in regards to product orders & quotes
  • Providing exceptional over the phone customer service
  • Up-selling & cross-selling as opportunities arise
  • Processing orders on the system
  • Location: Blacktown - Parking onsite 
  • Salary: $70,000 - $75,000 + Superannuation 
  • Hours: Monday to Friday, 7am - 5pm or 8am - 5pm (flexible)


In order to be considered for the role, you must have: 
  • Previous customer service experience essential
  • 3 - 4 years experience working in a call centre environment is essential (inbound and outbound calls)
  • Order management experience is ideal 
  • Previous experience in the industrial, building or construction industry is preferred
  • The ability to work in a fast paced environment
  • An ability to understand the products and procedures of the business
  • Excellent communication skills and a professional phone manner
  • Great attitude is fundamental 
How to Apply                                        
For immediate consideration, click 'Apply Now'. Alternatively, Contact Kate on 0477 773 466 for more information.