Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Sydney Western
Reference: 3109132kc
Contact Name: Kate
Contact Email:
Job Published: March 11, 2020 14:46

Job Description

The Company
Our client is an established distributor within the construction and building industry. The business holds a high standard to their level of customer service and are seeking an experienced Customer Service Representative to join their team in the Western Suburbs.

The Role
As a Customer Service Representative, your duties will include but not be limited to:
  • Answering inbound calls in regards to product orders & quotes
  • Providing exceptional over the phone customer service
  • Up-selling & cross-selling as opportunities arise
  • Processing orders on the system
  • Location: Blacktown - Parking onsite 
  • Salary: $70,000 - $75,000 + Superannuation 
  • Hours: Monday to Friday, 7am - 5pm or 8am - 5pm (flexible)


In order to be considered for the role, you must have: 
  • Previous customer service experience essential
  • 3 - 4 years experience working in a call centre environment is essential (inbound and outbound calls)
  • Order management experience is ideal 
  • Previous experience in the industrial, building or construction industry is preferred
  • The ability to work in a fast paced environment
  • An ability to understand the products and procedures of the business
  • Excellent communication skills and a professional phone manner
  • Great attitude is fundamental 
How to Apply                                        
For immediate consideration, click 'Apply Now'. Alternatively, Contact Kate on 0477 773 466 for more information.

Get similar jobs like these by email

By submitting your details you agree to our T&C's