Job description
The Benefits:
About You:
How to Apply:
Please send your resume to Rachel by clicking the "Apply Now" button. Alternatively, if you have a specific question, please email: rachelb@kennedyreid.com.au.
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
- Join a close-knit and supportive team in a well-established business
- Hybrid work model – 3 days in the Sydney CBD office, 2 days WFH
- Professional growth opportunities and annual remuneration reviews
- $80k-$85k + super + bonus
- Be the first point of contact for customers experiencing emergencies overseas, providing immediate, empathetic support
- Coordinate medical and logistical assistance, including hospitalisation, evacuations, and repatriation
- Liaise with hospitals, doctors, airlines, and local authorities to facilitate timely, effective solutions
- Document all interactions accurately and work closely with the claims team to ensure seamless case handovers
About You:
- Clinical/nursing background or experience in emergency assistance, medical claims, or travel insurance
- Strong communicator with sharp critical thinking and calm under pressure
- Confident making fast, independent decisions in high-stress situations
- Knowledge of medical terminology and insurance policies highly valued; additional languages a bonus
How to Apply:
Please send your resume to Rachel by clicking the "Apply Now" button. Alternatively, if you have a specific question, please email: rachelb@kennedyreid.com.au.
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.