THE COMPANY:
With over 110 years of experience, our client is trusted by millions of people around the globe and backed by the largest service network in the industry. We are the world's largest small engine producer, the number one marketer for pressure washers, and a leading manufacturer of power generation, lawn and garden turf care and job site products.

THE ROLE:

• Fulfills customer demand by entering new orders, communicating delivery dates and explaining backorders based on the customer's expected delivery
• Investigates and resolves inquiries related to order fulfilment, debits, credits and returns within company policy to provide resolution
• Monitors open orders and scheduled shipment dates to expedite as needed to meet customer expectations
• Works with logistics carriers to ensure timely delivery of product and resolve any freight related concerns
• Analyzes demand changes week over week which impacts revenue, shipments, forecast and operations providing account specific reporting to management
• Sorts through complex global transactions to determine the best method to route product considering country location and internal system requirements
• Develops working relationships with both internal and external customers
• Performs other duties as assigned
• SALARY: $70,000-$80,000 + Superannuation 
• HOURS: Monday-Friday, 9am-5pm
• LOCATION: Kemps Creek (WFH during lockdown, then office based role)

PERKS:

• Frequent company events (outside of COVID restrictions)
• Staff discount on products
• Educational Assistance Program - for those continuing study
• Stability in the business

YOU:

• SAP & Container Loading software knowledge is preferred
• Experience with import/export within a logistics environment
• Previous experience working with a global company is an advantage
• Experience with freight forwarders is an advantage
• Excellent time management and organisational skills
• Good interpersonal and verbal communication skills
• Ability to meet deadlines and organize and prioritize multiple tasks simultaneously while working independently