The Company

Our client is an established and well-rounded multinational Insurance provider, that is rapidly growing. As travel is busier than ever now, they are looking for someone to join their energetic team in an Operations Manager position.  They are looking for an innovative leader driven by good delivery and strategic vision. The candidate must be eager to continue growth in this highly successful business.

The Role

• Build teams and operational processes 
• Work in collaboration with business clients to deliver on objectives
• Team management and leadership
• Staff appraisal and performance management
• Co-ordinate and support the administration and call centre teams to ensure that all operations functions are completed daily and deadlines met
• Ownership and sign-off of internal reporting
• Researching and troubleshooting problems within the administration area
• Provide support to internal and external stakeholders to ensure quality service delivery 
• Contributing to the monitoring and development of process improvement and risk and compliance controls

Benefits

• Opportunity to take ownership of B2B operations within the business
• Working with an global business who are experiencing large scale growth in Australia 
• New position within the business, help to shape the internal processes and improve existing processes
• Work with key decision makers 
• Exciting working environment with a beautiful location
• Opportunity for ongoing progression and development

About You: 

• Proven leadership experience in a team leader / operational role 
• A strong insurance background preferably within travel or medical assistance
• Strong commercial awareness
• Demonstrated commitment to quality and continuous improvement

How to Apply

For an immediate discussion regarding the above opportunity, click Apply Now