Senior Disputes Resolution Officer

Posted 19 July 2022
Location Sydney
Job type Permanent
DisciplineFinance & Accounting

Job description

The Company

Our client is a global leader in insurance. Founded over a century ago, this Insurance heavyweight is seeking a skilled individual within the financial services dispute resolution space to join them as a Senior Lenders Mortgage Insurance Officer. 

The Benefits: 
  • Based in either CBD or Parramatta - what ever suits best! 
  • Great flexibility and work from home options 
  • Work with a reputable, experienced company
  • Good work life balance in company
  • Great work culture with an in a fast paced environment
  • Satisfaction of managing collections/credit control within a niche insurance space 
  • Competitive salary plus annual remuneration reviews
  • Annual discretionary bonus
The Role: 
Working in the Lending Mortgage Insurance team your role will include: 
  • Collection of outstanding mortgage payments 
  • Liaising with customers regarding lenders insurance 
  • Resolving disputes and escalations 
  • Collections and payments recovery 
  • Managing internal and external stakeholders including banks and financial institutions
  • Providing detailed reports and information to various stakeholders 
About You: 
  • Prior experience handling disputes and effective conflict resolution
  • Experience working in financial services, insurance or banking 
  • Experience in collections or credit control 
  • Prior experience working in Lender Mortgage Insurance is highly desirable but not mandatory 
  • Excellent communication and problem solving skills 
  • Demonstrated experience in managing stakeholders 

For immediate consideration, please submit your resume via the "Apply for this job" link below. Alternatively for a confidential discussion please contact Caroline on 0477 002 555