Customer Service

Posted 19 July 2021
Salary$60,000-$65,000 + Superannuation
LocationSydney, New South Wales
Job type Permanent
DisciplineBusiness Support Recruitment
Reference3300572

Job description

The Company:
Our client is an innovative platform that connects business' and customers to a community of independent couriers across Australia. The client operates differently and better compared to a traditional courier or delivery business. That’s why they've won the ProductReview.com.au best courier award three years in a row!


The Role:
  • Continue the growth of customers within the clients SMB (small to medium business) sized customers
  • Support existing customers on their journey through their own growth and the best way of interacting within our market leading platform
  • Identify suitable customers, engage at both a strategic and transactional level, overcome obstacles and provide on-line and phone support confidently is critical to your success within this exciting role
  • Operate across multiple geographies and time-zones
  • Administrative duties
  • Creating runs 
  • Customer liaising 
  • Salary: $60,000-$65,000 + Superannuation
  • Hours: Monday-Friday, 8:30am-5pm
  • Location: Sydney City (work from home may be available after probation)

You:
  • Tech savvy
  • A background in customer facing roles and/or telesales
  • Previous experience working within a software/technology environment is highly regarded
  • Previous experience working within transport/courier is highly regarded
  • Someone who is self-motivated and has high attention to detail
  • Excellent verbal and written communication skills 
  • Intermediate-Advanced skills in Microsoft Office (particularly Excel)

If you would like to know more about the role then click "Apply" otherwise please get in contact with Emma on 0477 770 210 or email emmac@kennedyreid.com.au